Frequently Asked Questions
Profile
What information will be public on my profile?
The following information will be publicly visible:
• Full name
• Profile photo
• Languages spoken
• All contact information (social media, phone, messaging)
Please ensure you are comfortable with this information being public before adding it to your profile.
• Full name
• Profile photo
• Languages spoken
• All contact information (social media, phone, messaging)
Please ensure you are comfortable with this information being public before adding it to your profile.
What are the profile photo requirements?
• Professional appearance
• Clear face shot
• No inappropriate content
• High-quality image
Profile photos are reviewed for compliance with our terms of service.
• Clear face shot
• No inappropriate content
• High-quality image
Profile photos are reviewed for compliance with our terms of service.
Can I update my profile information?
Yes, you can update your profile information at any time through your account settings. All changes will be reviewed for compliance with our guidelines.
Membership & Payments
How does the membership work?
• Annual membership fee required for listing
• Valid for one full year from purchase date
• No automatic renewals
• Purchase new membership when current one expires
• Valid for one full year from purchase date
• No automatic renewals
• Purchase new membership when current one expires
What is your refund policy?
Refunds are only available if:
• You sustain an injury within the first week of membership
• You provide valid medical documentation
• You request the refund within the first week
No other refund requests will be considered. Please review our full refund policy for details.
• You sustain an injury within the first week of membership
• You provide valid medical documentation
• You request the refund within the first week
No other refund requests will be considered. Please review our full refund policy for details.
What happens after my membership expires?
Your profile will be hidden from public view when your membership expires. You will need to purchase a new annual membership to become visible again.
Working with Students
How do bookings and payments work?
We dont handle bookings or payments. Students will contact you directly through your provided contact information, and all arrangements are made directly between you and your students.
How do students find and contact me?
Students can view your public profile and contact you through any of the contact methods you have provided (social media, phone, WhatsApp, Telegram, etc.). All communication happens directly between you and potential students.
What if I have issues with a student?
Since we only provide the listing platform, all arrangements and dispute resolutions must be handled directly between you and your students. We recommend having clear terms and policies for your services.
Account Safety
What happens if my account is suspended?
Accounts may be suspended without refund for violations including:
• Fake profiles
• Inappropriate content
• Illegal activities
• Violent content
• Sexual content
• Fake profiles
• Inappropriate content
• Illegal activities
• Violent content
• Sexual content
Need More Help?
Questions about our service? Check our policies:
Information provided is subject to change. By using our service, you agree to our terms and conditions. We act solely as a listing platform and do not participate in arrangements between instructors and students.